EVs in the automotive aftermarket

And 10 accessories that can be used for both EV and ICE

As the popularity of electric vehicles (EVs) continues to grow, the automotive aftermarket is
beginning to shift its focus to meet the unique needs of EV owners. Here are some of the key areas
where EV owners are likely to require support from the aftermarket.

1. Charging infrastructure. One of the most important needs for EV owners is access to a reliable and convenient charging infrastructure. While many EV owners charge their vehicles at home or at public charging stations, there may be times when they need to charge their vehicle on the go. This presents an opportunity for aftermarket businesses to offer products and services that support on-the-go charging, such as portable charging stations or mobile charging units that can be delivered to a customer’s location.
2. Battery maintenance and replacement. The battery is one of the most important components of an electric vehicle, and EV owners will require support for maintaining and replacing their batteries as needed. Aftermarket businesses can provide battery maintenance services, such as cleaning and testing, as well as replacement batteries for older or damaged vehicles.
3. Performance upgrades. EV owners may also be interested in performance upgrades that improve the range or acceleration of their vehicle. Aftermarket businesses can offer products and services that help optimise the performance of EVs, such as software updates, powertrain modifications, or aerodynamic upgrades.
4. Customisation. Just like traditional vehicle owners, EV owners may want to customise their vehicles to meet their specific needs and preferences. Aftermarket businesses can offer a range of customisation options, such as custom body kits, wheel upgrades, or interior modifications.
5. Maintenance and repairs. As with any vehicle, EVs will require regular maintenance and occasional repairs. Aftermarket businesses can provide a range of services to support the maintenance and repair of EVs, such as oil changes, brake replacements, or software updates.
6. Education and support. Finally, many EV owners may require education and support to help them understand how to maintain and optimise their vehicles. Aftermarket businesses can provide resources and services that help educate EV owners on best practices for maintaining their vehicles and optimizing their performance.

The growing popularity of electric vehicles presents new opportunities for businesses in the automotive aftermarket. To meet the needs of EV owners, aftermarket businesses will need to focus on providing products and services that support charging infrastructure, battery maintenance and replacement, performance upgrades, customisation, maintenance and repairs, and education and support. By doing so, aftermarket businesses can position themselves as leaders in the rapidly evolving EV market and build lasting relationships with EV owners.

There are several automotive accessories that can be used for both electric vehicles (EVs) and internal combustion engine (ICE) vehicles. Here are some examples:

1. Floor mats: Floor mats are essential accessories for any vehicle as they protect the car’s flooring from dirt, debris, and wear and tear. Floor mats are available in various materials, including rubber, carpet, and vinyl, and can be used for both EVs and ICE vehicles.
2. Seat covers: Seat covers are another popular accessory for vehicles that protect the seats from spills, stains, and general wear and tear. Seat covers are available in a variety of materials, including leather, fabric, and synthetic materials, and can be used for both EVs and ICE vehicles.
3. Cargo liners: Cargo liners are essential accessories for SUVs, crossovers, and hatchbacks as they protect the cargo area from spills, stains, and damage. Cargo liners are available in a variety of materials, including rubber, carpet, and vinyl, and can be used for both EVs and ICE vehicles.
4. Phone mounts: With the increasing use of smartphones for navigation, phone mounts have become essential accessories for vehicles that don’t have inbuilt navigation and/or smartphone connection systems. Phone mounts are available in various types, including dashboard mounts, air vent mounts, and windshield mounts, and can be used for both EVs and ICE vehicles.
5. Car covers: Car covers are essential accessories for protecting the car’s exterior from dust, debris, and weather elements when parked outside. Car covers are available in a variety of materials, including cotton, polyester, and nylon, and can be used for both EVs and ICE vehicles.
6. Lights: Lighting accessories, such as LED headlights and fog lights, are available for both EVs and ICE vehicles. LED headlights are more energy-efficient and long-lasting than traditional halogen headlights, making them a popular upgrade for both types of vehicles.
7. Oil and fluid additives: While EVs do not require oil changes, ICE vehicles still need regular oil changes to keep the engine running smoothly. However, some additives may also be compatible with hybrid vehicles that have an ICE component. It is important to always check the compatibility of the product with your specific vehicle make and model before using any additives or cleaners.
8. Car cleaning products: Car cleaning products, such as car wax, car shampoo, and interior cleaners, can be used for both EVs and ICE vehicles to maintain their appearance and cleanliness.
9. Performance upgrades: Performance upgrades, such as cold air intakes and exhaust systems, can be used for both EVs and ICE vehicles to improve their performance and sound.
10. Audio and entertainment accessories: Audio and entertainment accessories, such as speakers, amplifiers, and subwoofers, can be used for both types of vehicles to enhance the listening experience.

Overall, many automotive accessories are universal and can be used for both EVs and ICE vehicles. It is important to note that while some accessories, such as oil and fluid additives and performance upgrades, can be used for both types of vehicles, they may be specifically designed for either electric or internal combustion engine systems. When shopping for accessories, it is essential to check the compatibility with your specific vehicle make and model to ensure a proper fit.

ecommotors can help you navigate the complex world of the automotive aftermarket, so that you can grow your aftermarket business for parts, tools and the kind of accessories we’ve mentioned here. Our team of experienced professionals can provide guidance and support for all your aftermarket ecommerce-related needs. Contact us today to learn more about how we can help you succeed and accelerate your ecommerce growth.

automotive

ecommerce customer service

Nowadays ecommerce businesses have the opportunity to function like normal stores, but with the additional reach and flexibility of online commerce. However, ecommerce businesses need to bring more to the table to meet modern high customer expectations. Which inevitably means more tailored and responsive customer service for supporting brand consistency and recognition.

To omnichannel or multichannel? That is the question

Following our guide to How to start selling, in this blog post we define omnichannel and multichannel. These are two very typical marketing strategies that are focused on using multiple channels to reach potential or existing customers. The main difference between them is the customer experience.

The Automotive Aftermarket and the story so far prt2

Тhe world is slowly but steadily preparing for the phrase “step on the gas” to become meaningless. While the necessity for change is once again proving to be the mother of innovation (check our blog post “Aftermarket vehicle hybridization”) some unpredicted and some predicted challenges arise for many.

AVOID DATA DECAY / BAD DATA

What is ‘Data decay’ (bad data)? This term refers to the degradation in the quality of data. The importance of collecting and managing your data is undoubted. But if you only store and don’t have a routine for updating and cleaning your data, then you’re not maximising your sales success. Like most things, data needs a regular clean and polish to keep it performing at its best.

Тhe aftermath of Amazon Prime Day

In our previous Amazon Prime Day blog post we discussed the choice brands have to make on whether or not to invest in this event which is full of unknowns. Since a handful of large retailers were also offering rival sales events: Target’s Deal Days (June 20-22 in 2021, July 11-13 in 2022 ), Best Buy’s ...

Guide to choosing the Right Software to Grow Ecommerce Sales part 1

Choosing the right technology that covers your specific business needs is often not a quick or easy task. While many favour one main sales channel, there is the argument for why most brands should prefer D2C and be diverse with their ecommerce presence.

The hidden war on the automotive front

“Sustainable development” and “climate neutrality”; these phrases will determine the future of the automotive industry. But doesn’t the future deprive us of choice?

Beating inflation – is the automotive aftermarket expected to grow?

According to the late-2021 sector appraisal study of the OSS (The Turkish Automotive Aftermarket Association) last year, compared to 2020, there was an average increase of 43.5% in sales. Although average sales are expected to grow by 23.5% this year, the percentage of those planning to invest over the same period has fallen to 38.2% on average.

Online Sales – How To Start Selling? part 1

Years ago, businesses wondered if it made sense to invest in online stores and if they would spend their time developing an ecommerce channel. Everyone was used to working in an offline environment through physical sites, and business growth opportunities included opening new sites or finding new partners (you can check our blog post “D2C – the argument for why most brands should prefer it”).

Aftermarket vehicle hybridization

After the shutdowns in the spring of 2020 and a slow restart in the third quarter, there was a boost at the end of the same year with increased demand and the need for inventory rebuilding. Since electrification is happening all over the globe and it’s growing at a rapid speed, new ideas, inventions, and also old “forgotten” ones are emerging and taking hold.

What are the dis-advantages of automotive aftermarket ecommerce?

This post covers the disadvantages of automotive aftermarket ecommerce, and it’s a continuation of the content in which we discussed the benefits of it. Like everything in our lives, ecommerce has its disadvantages, which is what we want to share in order to be as objective as possible and prepare people for the difficulties they may face.

Meet us at the UK Garage & Bodyshop Event, NEC Birmingham, 8-9 June

We will be in Birmingham to meet all of you in person and talk about our favourite market – the automotive aftermarket – at the UK Garage & Bodyshop Event. The event is a focused UK event for garages and body shops providing training, tools and technology all in one place.

Managing your Data, the right way

In our previous blog post, we talked about Channel Conflict and we mentioned something of great importance – data is worth its weight in gold. Data’s importance can easily be compared to gold as data isn’t that valuable in its raw state.

Energy insecurity is here and here to stay

With Russia providing 10-25% of the world’s oil, gas and coal exports, many countries, especially in Europe, are vulnerable. Gasoline prices in Los Angeles exceed $6 a gallon for the first time. Oil jumped to $122 a barrel last week after a storm damaged a pipeline from Central Asia to the Black Sea and Iran-backed Houthi rebels attacked Saudi energy facilities.

Channel conflict when going D2C

In our previous blog post, we discussed D2C (‘Direct to Consumer’) and its potentially biggest benefits. In this one, we explore the channel conflict which can occur when switching to a different channel. We argue that it’s always an opportunity – if you’re prepared.

What is happening in the world of ecommerce?

We regularly hear or read how things are going more and more online, especially after the last couple of years ( you can check our blog post How the Pandemic Drives the ecommerce Boom ) and the metaverse, but are there any numbers to support the allegations?

The advantages of automotive aftermarket ecommerce

People are more and more intrigued by investing in ecommerce. In the following lines, we’ll share information about the pros seen through the eyes of ecommerce businesses.

Mistakes brands make on ecommerce marketplaces

Marketplace platforms allow businesses to increase their revenue by acting as middlemen and pairing buyers with sellers. To get the most out of the marketplace opportunity, brands and retailers need a clearly defined customer proposition, practical strategy, and a tested formula for success.

The Automotive Aftermarket in 2023 and Beyond: Key predictions

The automotive aftermarket industry is one of the most dynamic and rapidly growing industries in the world, with an estimated value of over $1 trillion globally. As technology advances and the demand for new and improved automotive products continues to increase, it is important to understand the trends and predictions for the industry in the coming years. Here we are going to share some of the key predictions for the automotive aftermarket industry in 2023:

The effect of the Lockdown on our cars and the Automotive Aftermarket Industry

While we are staying at home quarantining, our cars remain parked, which inevitably affects their performance. Traffic declined by 80 percent in most cities during the “Stay at home” regime and a typical car is only in use 1% of the time. This means that our cars are idle around 97% of the time during the pandemic and we all know long periods without operation are not good for the engine.

ecommotors Tech Platform receives two eBay awards

As in those challenging times, we need to accept the “new normal” and come with a different level of solutions and expectations. eBay recently demonstrated their innovative spirit at eBay Connect, an event that is made for developers to innovate, to discuss APIs and the future of the online marketplace, organised and conducted entirely online.

Online Sales – How To Start Selling? part 2

It’s not a lie to say that starting an online store can be confusing. This is the second part of our two-part guide to help you in your path of growing. You can check the first part here – Online Sales – How To Start Selling? part 1 . In this part, we’ll cover sales through social networks, provide answers to some questions and more.

The Rise of Subscription-Based Services in the Automotive Aftermarket

Subscription-based services are becoming increasingly popular in the automotive aftermarket industry, as businesses seek new ways to generate revenue and enhance the customer experience. Here’s a closer look at this growing trend: What are Subscription-Based Services in the Automotive Aftermarket?

Energy insecurity is here and here to stay

With Russia providing 10-25% of the world’s oil, gas and coal exports, many countries, especially in Europe, are vulnerable. Gasoline prices in Los Angeles exceed $6 a gallon for the first time. Oil jumped to $122 a barrel last week after a storm damaged a pipeline from Central Asia to the Black Sea and Iran-backed Houthi rebels attacked Saudi energy facilities.

Are metals the new oil?

Carmakers plan to invest nearly US$515 billion in electric car production by the end of the decade. According to a study by the consulting company AlixPartners, by 2025 the investment in the production of electric cars will reach US$330 billion, and in 2020 automobile companies spent a total of nearly US$225 billion on capital expenditures and research. But is it worth it?

What Are the Clouds that Make Up the Automotive Storm?

Oxford Languages’ dry definition of a storm reads “a bad situation caused by a combination of adverse factors”. Unfortunately for carmakers, something similar to storm has been happening to their business in recent months. The crisis threatens the entire financial year 2021 for many automotive giants, may continue in 2022, and forces them to make unprecedented changes in their business and future.

Eco Treats for the Aftermarket

In recent years, the public’s desire for long-term eco-policies, change of consciousness and increased desire for environmental protection has been growing. This is due to several factors such as more understanding of global warming and its consequences (in some cases the whole discovery of it), overproduction (leading to too much waste that can’t be stored) and the opposite – not enough production (with inflated prices and unclear or slow delivery time).

How Competition in Automotive Sales is Increasing

The entry of technology giants like Apple, Samsung, and Sony with huge amounts of funds into the Automotive industry has brought unprecedented challenges. In the modern world of business, growth and ideas are of critical importance and a failure to grow can lead to more than just negative results. Even a long-time stock market fixture like General Motors is judged on its quarterly growth rates.

Amazon Prime Day and Brand protection – what is the right approach?

Previous Prime Days allowed brands to use the event to test out strategies and restock for Q4 shopping holidays. But unfortunately, from last year no such luxury exists. As Amazon does not reveal the exact date of Prime Day until a few weeks prior, brands are now choosing whether or not to invest in Prime Day.

What did the experts not foresee and who benefitted?

The chips crisis Some of the smartest and most insightful people work in the automotive sector. They are used to planning things for years to come and using every detail or information they have to enable their companies to meet the standards of safety, fuel economy, and functionality that customers expect.

Automated customer service – The What, The Why and The How

In our previous blog post, we explained why customer relations are important in ecommerce and gave you examples of how to improve them. In this post we’re going to explain why it’s a good idea to involve automation in your customer service. Nowadays, a journey to buying starts at home, online. Right from the time customers land on your product, every initial interaction can mould their experience and end decision.

The story so far in the Automotive Aftermarket

The two capital auto parts markets are firstly the automotive components from the original equipment manufacturer (OEM) and secondly – the automotive aftermarket. And the auto aftermarket is big, layered, and resilient, capturing the attention of financial and strategic buyers.

D2C – the argument for why most brands should prefer it

A lot of brands today prefer D2C selling. It’s only one area of e-commerce business but it has changed a lot in recent years as cutting the intermediary out of the picture earns a higher margin and provides direct access to customers and data. Commerce has always been driven by shoppers and their preferences, so for them all the information is crucial.

eBay Parts & Accessories Mandates – the Inside Track

According to eBay, there are about 90 million live listings for parts and accessories (‘P&A’)at any time on the marketplace. Every day people buy these parts and accessories for their vehicles from eBay and it’s important for them to find the right part for their car.

Key countries and car manufacturers are absent in the global emissions agreement

The global agreement to eliminate emissions from all new cars by 2040 is struggling to win support from key countries and automakers.

How COP26 Decisions Affect the Automotive Sector

COP26 (Key countries and car manufacturers are absent in the global emissions agreement, where the behemoths of the global car industry – the US, China and Germany – all declined to sign) showed the world both sides of the same coin:

How the Pandemic Drives the ecommerce Boom

Online B2B ecommerce business will grow by more than 70%. The pandemic significantly accelerates the growth of B2C and B2B e-commerce, according to reports.

The effect of the Lockdown on our cars and the Automotive Aftermarket Industry

While we are staying at home quarantining, our cars remain parked, which inevitably affects their performance. Traffic declined by 80 percent in most cities during the “Stay at home” regime and a typical car is only in use 1% of the time. This means that our cars are idle around 97% of the time during the pandemic and we all know long periods without operation are not good for the engine.

Managing your Data, the right way

In our previous blog post, we talked about Channel Conflict and we mentioned something of great importance – data is worth its weight in gold. Data’s importance can easily be compared to gold as data isn’t that valuable in its raw state.

Guide to choosing the Right Software to Grow Ecommerce Sales part 1

Choosing the right technology that covers your specific business needs is often not a quick or easy task. While many favour one main sales channel, there is the argument for why most brands should prefer D2C and be diverse with their ecommerce presence.

Beating inflation – is the automotive aftermarket expected to grow?

According to the late-2021 sector appraisal study of the OSS (The Turkish Automotive Aftermarket Association) last year, compared to 2020, there was an average increase of 43.5% in sales. Although average sales are expected to grow by 23.5% this year, the percentage of those planning to invest over the same period has fallen to 38.2% on average.

What are the dis-advantages of automotive aftermarket ecommerce?

This post covers the disadvantages of automotive aftermarket ecommerce, and it’s a continuation of the content in which we discussed the benefits of it. Like everything in our lives, ecommerce has its disadvantages, which is what we want to share in order to be as objective as possible and prepare people for the difficulties they may face.

Are metals the new oil?

Carmakers plan to invest nearly US$515 billion in electric car production by the end of the decade. According to a study by the consulting company AlixPartners, by 2025 the investment in the production of electric cars will reach US$330 billion, and in 2020 automobile companies spent a total of nearly US$225 billion on capital expenditures and research. But is it worth it?

The advantages of automotive aftermarket ecommerce

People are more and more intrigued by investing in ecommerce. In the following lines, we’ll share information about the pros seen through the eyes of ecommerce businesses.

How the Pandemic Drives the ecommerce Boom

Online B2B ecommerce business will grow by more than 70%. The pandemic significantly accelerates the growth of B2C and B2B e-commerce, according to reports.

Online Sales – How To Start Selling? part 1

Years ago, businesses wondered if it made sense to invest in online stores and if they would spend their time developing an ecommerce channel. Everyone was used to working in an offline environment through physical sites, and business growth opportunities included opening new sites or finding new partners (you can check our blog post “D2C – the argument for why most brands should prefer it”).

The hidden war on the automotive front

“Sustainable development” and “climate neutrality”; these phrases will determine the future of the automotive industry. But doesn’t the future deprive us of choice?

Energy insecurity is here and here to stay

With Russia providing 10-25% of the world’s oil, gas and coal exports, many countries, especially in Europe, are vulnerable. Gasoline prices in Los Angeles exceed $6 a gallon for the first time. Oil jumped to $122 a barrel last week after a storm damaged a pipeline from Central Asia to the Black Sea and Iran-backed Houthi rebels attacked Saudi energy facilities.

The Rise of Subscription-Based Services in the Automotive Aftermarket

Subscription-based services are becoming increasingly popular in the automotive aftermarket industry, as businesses seek new ways to generate revenue and enhance the customer experience. Here’s a closer look at this growing trend: What are Subscription-Based Services in the Automotive Aftermarket?

Aftermarket vehicle hybridization

After the shutdowns in the spring of 2020 and a slow restart in the third quarter, there was a boost at the end of the same year with increased demand and the need for inventory rebuilding. Since electrification is happening all over the globe and it’s growing at a rapid speed, new ideas, inventions, and also old “forgotten” ones are emerging and taking hold.

Meet us at the UK Garage & Bodyshop Event, NEC Birmingham, 8-9 June

We will be in Birmingham to meet all of you in person and talk about our favourite market – the automotive aftermarket – at the UK Garage & Bodyshop Event. The event is a focused UK event for garages and body shops providing training, tools and technology all in one place.

Energy insecurity is here and here to stay

With Russia providing 10-25% of the world’s oil, gas and coal exports, many countries, especially in Europe, are vulnerable. Gasoline prices in Los Angeles exceed $6 a gallon for the first time. Oil jumped to $122 a barrel last week after a storm damaged a pipeline from Central Asia to the Black Sea and Iran-backed Houthi rebels attacked Saudi energy facilities.

D2C – the argument for why most brands should prefer it

A lot of brands today prefer D2C selling. It’s only one area of e-commerce business but it has changed a lot in recent years as cutting the intermediary out of the picture earns a higher margin and provides direct access to customers and data. Commerce has always been driven by shoppers and their preferences, so for them all the information is crucial.

Eco Treats for the Aftermarket

In recent years, the public’s desire for long-term eco-policies, change of consciousness and increased desire for environmental protection has been growing. This is due to several factors such as more understanding of global warming and its consequences (in some cases the whole discovery of it), overproduction (leading to too much waste that can’t be stored) and the opposite – not enough production (with inflated prices and unclear or slow delivery time).

Key countries and car manufacturers are absent in the global emissions agreement

The global agreement to eliminate emissions from all new cars by 2040 is struggling to win support from key countries and automakers.

ecommerce customer service

Nowadays ecommerce businesses have the opportunity to function like normal stores, but with the additional reach and flexibility of online commerce. However, ecommerce businesses need to bring more to the table to meet modern high customer expectations. Which inevitably means more tailored and responsive customer service for supporting brand consistency and recognition.

Amazon Prime Day and Brand protection – what is the right approach?

Previous Prime Days allowed brands to use the event to test out strategies and restock for Q4 shopping holidays. But unfortunately, from last year no such luxury exists. As Amazon does not reveal the exact date of Prime Day until a few weeks prior, brands are now choosing whether or not to invest in Prime Day.

How Competition in Automotive Sales is Increasing

The entry of technology giants like Apple, Samsung, and Sony with huge amounts of funds into the Automotive industry has brought unprecedented challenges. In the modern world of business, growth and ideas are of critical importance and a failure to grow can lead to more than just negative results. Even a long-time stock market fixture like General Motors is judged on its quarterly growth rates.

ecommotors Tech Platform receives two eBay awards

As in those challenging times, we need to accept the “new normal” and come with a different level of solutions and expectations. eBay recently demonstrated their innovative spirit at eBay Connect, an event that is made for developers to innovate, to discuss APIs and the future of the online marketplace, organised and conducted entirely online.

Online Sales – How To Start Selling? part 2

It’s not a lie to say that starting an online store can be confusing. This is the second part of our two-part guide to help you in your path of growing. You can check the first part here – Online Sales – How To Start Selling? part 1 . In this part, we’ll cover sales through social networks, provide answers to some questions and more.

Mistakes brands make on ecommerce marketplaces

Marketplace platforms allow businesses to increase their revenue by acting as middlemen and pairing buyers with sellers. To get the most out of the marketplace opportunity, brands and retailers need a clearly defined customer proposition, practical strategy, and a tested formula for success.

The Automotive Aftermarket and the story so far prt2

Тhe world is slowly but steadily preparing for the phrase “step on the gas” to become meaningless. While the necessity for change is once again proving to be the mother of innovation (check our blog post “Aftermarket vehicle hybridization”) some unpredicted and some predicted challenges arise for many.

What Are the Clouds that Make Up the Automotive Storm?

Oxford Languages’ dry definition of a storm reads “a bad situation caused by a combination of adverse factors”. Unfortunately for carmakers, something similar to storm has been happening to their business in recent months. The crisis threatens the entire financial year 2021 for many automotive giants, may continue in 2022, and forces them to make unprecedented changes in their business and future.

eBay Parts & Accessories Mandates – the Inside Track

According to eBay, there are about 90 million live listings for parts and accessories (‘P&A’)at any time on the marketplace. Every day people buy these parts and accessories for their vehicles from eBay and it’s important for them to find the right part for their car.

To omnichannel or multichannel? That is the question

Following our guide to How to start selling, in this blog post we define omnichannel and multichannel. These are two very typical marketing strategies that are focused on using multiple channels to reach potential or existing customers. The main difference between them is the customer experience.

The Automotive Aftermarket in 2023 and Beyond: Key predictions

The automotive aftermarket industry is one of the most dynamic and rapidly growing industries in the world, with an estimated value of over $1 trillion globally. As technology advances and the demand for new and improved automotive products continues to increase, it is important to understand the trends and predictions for the industry in the coming years. Here we are going to share some of the key predictions for the automotive aftermarket industry in 2023:

What did the experts not foresee and who benefitted?

The chips crisis Some of the smartest and most insightful people work in the automotive sector. They are used to planning things for years to come and using every detail or information they have to enable their companies to meet the standards of safety, fuel economy, and functionality that customers expect.

The story so far in the Automotive Aftermarket

The two capital auto parts markets are firstly the automotive components from the original equipment manufacturer (OEM) and secondly – the automotive aftermarket. And the auto aftermarket is big, layered, and resilient, capturing the attention of financial and strategic buyers.

Channel conflict when going D2C

In our previous blog post, we discussed D2C (‘Direct to Consumer’) and its potentially biggest benefits. In this one, we explore the channel conflict which can occur when switching to a different channel. We argue that it’s always an opportunity – if you’re prepared.

Тhe aftermath of Amazon Prime Day

In our previous Amazon Prime Day blog post we discussed the choice brands have to make on whether or not to invest in this event which is full of unknowns. Since a handful of large retailers were also offering rival sales events: Target’s Deal Days (June 20-22 in 2021, July 11-13 in 2022 ), Best Buy’s ...

Automated customer service – The What, The Why and The How

In our previous blog post, we explained why customer relations are important in ecommerce and gave you examples of how to improve them. In this post we’re going to explain why it’s a good idea to involve automation in your customer service. Nowadays, a journey to buying starts at home, online. Right from the time customers land on your product, every initial interaction can mould their experience and end decision.

AVOID DATA DECAY / BAD DATA

What is ‘Data decay’ (bad data)? This term refers to the degradation in the quality of data. The importance of collecting and managing your data is undoubted. But if you only store and don’t have a routine for updating and cleaning your data, then you’re not maximising your sales success. Like most things, data needs a regular clean and polish to keep it performing at its best.

What is happening in the world of ecommerce?

We regularly hear or read how things are going more and more online, especially after the last couple of years ( you can check our blog post How the Pandemic Drives the ecommerce Boom ) and the metaverse, but are there any numbers to support the allegations?

How COP26 Decisions Affect the Automotive Sector

COP26 (Key countries and car manufacturers are absent in the global emissions agreement, where the behemoths of the global car industry – the US, China and Germany – all declined to sign) showed the world both sides of the same coin:

eCommerce + motors = ecommotors – the aftermarket formula for success

In this post we talk through the aftermarket ecommerce success formula for vehicle accessories that inspired the founding of ecommotors.

How COVID-19 and Brexit are Affecting the Automotive Market

The automotive industry in the United Kingdom has suffered significant losses since the beginning of the pandemic. The COVID crisis has cost the car industry around £ 20 billion. Meanwhile, monthly sales in China exceeded those in 2019 and for 2021 they are expecting to rise another 4%.

Aftermarket ecommerce – Part 1

In this 2-post series, we look at how auto accessories brands and manufacturers can succeed in aftermarket ecommerce.

Tax, customs, importing, exporting, marketplace and web store ecommerce – what happens from 01.01.21

If you source or build products inside the UK and you sell to UK-resident customers, you can stop reading; no change for you. Likewise if you provide most services to the UK from the UK.

ecommotors and Automechanika Birmingham – collaborating on aftermarket digitalisation

If you’re in the automotive aftermarket business then you’ve probably heard of Automechanika Birmingham. It’s the UK’s leading exhibition for the automotive aftermarket and supply chain sector, usually attracting over 12,000 visitors and over 500 exhibitors. Automechanika Birmingham’s ultimate parent is Messe Frankfurt Exhibition GmbH.

Brexit – Relief that “no deal” was avoided but how is it working out? Part 2

Who won in the UK-EU Trade and Cooperation Agreement? The Agreement is now in force without tariffs and quotas. As the first EU tariff and quota-free deal with any country, it looks like the EU got the deal it wanted even if it did compromise on the details.

A Brief History of Brexit – How is it working out? Part 1

The Brexit deal between the UK and the EU reached completion just a week before the end of 2020. Businesses and consumers didn’t have much time to prepare for the changes that took place on January 1, 2021.

How to choose the Right Software to Grow your Ecommerce Sales part 2

In our previous blog post, we started the topic of software selection. We covered a few important points on why invest in software solution and how potentially you can fall behind the competition if you don’t.

ecommotors Tech Platform Helps Power eBay NHS PPE Portal

The marketplace news website Tamebay recently published an update to the project, stating that eBay had committed to extending their partnership with the NHS Supply Chain and Department of Health and Social Care to 31st March 2021, to see the country through potential additional waves of the coronavirus pandemic and the winter flu season.

Aftermarket ecommerce – Part 3

In this post series, we look what it takes for establishing a thriving online multichannel and multi-brand aftermarket business for motor parts.

Aftermarket ecommerce – Part 2

In this 2-post series, we look at how brands and manufacturers can succeed in vehicle parts aftermarket ecommerce.

ecommotors and the IAAF – embracing acceleration through the 4 E’s

A couple of months ago, shortly before we launched ecommotors, our parent company E-Motive joined the IAAF. The Independent Automotive Aftermarket Federation is just that, promoting and securing the future of the sector and its members, who comprise hundreds of manufacturers, suppliers, warehouse distributors, buying groups and independent garages.

E-Motive’s ecommotors PPE Portal work earns an IAAF Outstanding Innovation Award

Cheltenham, England, Wednesday 9th December – IAAF member E-Motive, whose ecommotors tech platform powers key parts of the eBay-NHS PPE portal, won the ‘Outstanding Innovation During the Covid-19 Crisis’ category at the recent IAAF Pride of the Aftermarket Awards 2020.