Aftermarket vehicle hybridization
The aftermarket continues to grip the wheel of optimism and innovation tightly. After the shutdowns in the spring of 2020 and a slow restart in the third quarter, there was a boost at the end …
ecommotors Tech Platform receives two eBay awards
After more than a year of jarring changes, it’s important not only to remember the big picture but to look back at everything accomplished. As in those challenging times, we need to accept the “new …
Automated customer service – The What, The Why and The How
In our previous blog post, we explained why customer relations are important in ecommerce and gave you examples of how to improve them. In this post we’re going to explain why it’s a good idea …
Amazon Prime Day and Brand protection – what is the right approach?
Previous Prime Days allowed brands to use the event to test out strategies and restock for Q4 shopping holidays. But unfortunately, from last year no such luxury exists. As Amazon does not reveal the exact …
AVOID DATA DECAY / BAD DATA
What is ‘Data decay’ (bad data)? This term refers to the degradation in the quality of data. The importance of collecting and managing your data is undoubted. But if you only store and don’t have a routine for …
ecommerce customer service
Nowadays ecommerce businesses have the opportunity to function like normal stores, but with the additional reach and flexibility of online commerce. However, ecommerce businesses need to bring more to the table to meet modern high …
How to choose the Right Software to Grow your Ecommerce Sales part 2
In our previous blog post, we started the topic of software selection. We covered a few important points on why invest in software solution and how potentially you can fall behind the competition if you don’t. …
Guide to choosing the Right Software to Grow Ecommerce Sales part 1
Choosing the right technology that covers your specific business needs is often not a quick or easy task. While many favour one main sales channel, there is the argument for why most brands should prefer D2C and …
Mistakes brands make on ecommerce marketplaces
Marketplace platforms allow businesses to increase their revenue by acting as middlemen and pairing buyers with sellers. To get the most out of the marketplace opportunity, brands and retailers need a clearly defined customer proposition, …
The story so far in the Automotive Aftermarket
“This year the automotive industry recovered from a seemingly impossible collapse in the immediate aftermath of the pandemic. The industry has brought back nearly 80% of the jobs lost. Far better than most other sectors …